DELL Upgrade from 3Y Basic Advanced Exchange to 5Y Basic Advanced Exchange

• Advanced Exchange replaces hardware after remote diagnosis and is subject to country availability.
• A replacement monitor will be sent if a warranty issue cannot be resolved remotely.
• Faster recovery, less downtime – When a covered issue is confirmed, Dell ships a replacement unit—often next business day—so users can swap and resume work quickly instead of waiting for a repair visit.
• Low-effort, business-friendly logistics – Advanced Exchange Service handles the replacement hardware and return process through clear, simple instructions, reducing on-site disruption and IT hands-on time.